After-effects of customer service disruption

Resolved

Issue has been resolved

19.12.2025 12:46
Monitoring

The problem has been fixed and the system is now back up and running.

Please note that the disruption may cause delays in processing enquiries. We apologise for any inconvenience this may cause.

If you are unsure whether we have received your enquiry, please feel free to contact us again.

19.12.2025 10:46
Identified

Unfortunately, there is currently a disruption with our helpdesk service provider, which is why our contact form, among other things, is currently not working. Our support team is also unable to respond to enquiries at present.

We apologise for any inconvenience this may cause.

19.12.2025 10:05