Payment
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Are the premium packages one time payments or a recurring subscription?
We offer both one-time payments (prepaid) and automatic subscriptions. Whether you are offered a subscription or a one-time payment depends on various factors, such as the payment method, your membership status and other security factors. But don't worry: we show you a blue banner next to the pay... -
Are you offering a free trial?
We have offered free trial periods in the past, but unfortunately this has been massively abused, so we can no longer offer the trial period. We therefore recommend that you choose a package with a short term to test our service. Alternatively, you can also contact our customer service and we wi... -
CashToCode Employee Instructions
We provide the following instructions for the employees of the retail stores to process CashToCode payments in case the employee cannot process it by themselve. Please note that the instructions differ between country and retail store (used POS-system). Downloads: All retail stores Trafik Al... -
What is CashToCode? CashToCode is a start-up from Berlin (Germany) and works together with various local retail stores in Germany (over 15,000 dealers) and Austria (over 4,000 dealers). In the near future, local payments will also be offered in more countries. The whole thing works in such a way...
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How can I cancel or change my automatic renewal membership?
If you want to cancel, upgrade or update your payment information for your membership with automatic renewal, click on the ‘Manage membership’ button. You will find this under ‘Premium Status’ in your account area. As we work with various payment service providers, you have a range of options to... -
How to pay by CashToCode (cash payment at retail store)
Information: CashToCode is currently available in Germany, Austria and Ireland only Paying with CashToCode is quite easy. First of all start the checkout and select a retail-store which is near you. At the top you will find the top retail stores. They are marked with a green thumbs up, which mea... -
My account is still inactive after payment
Payments are generally credited to your account automatically after payment, but for technical or operational reasons, it may take some time in individual cases for our payment service providers to inform us that the payment has been made. This should normally only take a few minutes, at most one... -
The retail store does not know CashToCode
Unfortunately it happens that employees were not always trained sufficiently and do not know or understand CashToCode. First of all you will see the section "TOP-Vertriebsstellen", if there are any in your area. These dealers have been successfully processed a CashToCode payment. If there is no ... -
What payment methods are accepted?
To pay for your Premium membership, we accept Visa and Mastercards as well as cryptocurrencies worldwide. Other payment methods may only be available for selected countries. You can find an overview of the payment methods available for your country on the Premium page. The payment options for boo... -
You may be required to pay local VAT when you purchase your premium package. Whether taxes are applicable and if so, at what rate, depends on the tax laws of your country. Depending on the payment method, the applicable tax may be additional to the price displayed on our website or already includ...